Terms & Conditions, Privacy & Security Policy

1. Introduction

Welcome to Maison Collective. By using our website, you agree to these Terms & Conditions, which include our Privacy & Security Policy. If you do not agree with any part of these terms, please do not use our website. Maison Collective may update these terms at any time, and we encourage you to check this page regularly.

2. Website Use

The content on this website is for general information and may change without notice.
We do not guarantee the accuracy, completeness, or suitability of the information provided.
Your use of any products or information is at your own risk. It is your responsibility to ensure they meet your needs.
Unauthorised use of this website may result in legal action.

3. Intellectual Property

All content, including images, designs, text, and graphics, is owned by or licensed to Maison Collective. Reproduction is prohibited without written permission.
Any trademarks used on this website that are not owned by Maison Collective are acknowledged accordingly.

4. Privacy Policy

Maison Collective is committed to protecting your privacy. Any personal information you provide will be used in accordance with this policy.

What We Collect

We may collect the following information when you use our website:

Name and contact details (email, phone number, address)
Demographic information (postcode, preferences, interests)
Order history and payment details (excluding credit card storage)
Information relevant to promotions, surveys, or customer service

How We Use Your Information

We collect and use your information to:

Process orders and provide customer service
Improve our products, services, and website experience
Send promotional emails about new products, special offers, or updates (you can opt-out anytime)
Conduct market research through email, phone, or surveys

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your permission.

Cookies & Data Tracking

We use cookies to enhance your browsing experience. These small data files help us analyse website traffic and personalise content. Cookies do not give us access to your personal information beyond what you choose to share.

You can modify your browser settings to decline cookies, but this may limit website functionality.

5. Security Policy

We take your security seriously and implement safeguards to protect your personal information.

Data Protection: Firewalls, SSL encryption, passwords, and antivirus software secure our electronic information.
Credit Card Security: We do not store credit card details. All transactions are securely processed by our banking partners.

6. External Links & Third-Party Websites

Our website may contain links to third-party websites for additional information. Maison Collective is not responsible for the content, security, or privacy practices of these external websites. We encourage you to review their terms and policies before sharing any personal information.

7. Governing Law

These terms are governed by the laws of Australia. Any disputes will be handled in accordance with Australian legal standards.

8. Contact Us

For any questions regarding these terms or our privacy and security policies, please contact our customer service team.

Thank you for choosing Maison Collective.

Website Policies